• We collect personal data such as name, email, address, and contact number to process orders. This information helps us deliver products and enhance your shopping experience.
    We never collect sensitive financial information directly.

  • Your data is used for order fulfillment, support, and promotional communication. You can opt-out of promotional emails anytime via the unsubscribe link.
    We ensure communication is relevant and non-intrusive.

  • All personal information is stored securely on encrypted devices. We follow industry-standard practices to prevent data breaches.
    Access to data is restricted to authorized personnel only.

  • Cookies are used to improve website functionality and personalize content. They help track your preferences and optimize the site experience.
    You may disable cookies in your browser settings if preferred.

  • We do not sell, rent, or trade your personal data to third parties. Third-party services (like payment gateways) may access data only for processing.
    These services follow strict confidentiality agreements.

  • Your account information can be updated or deleted upon request. Please contact our support team for any such changes or queries.
    We’ll process data change requests within 7 working days.

  • We retain customer data only as long as necessary. This is to comply with legal, regulatory, or legitimate business needs.
    Unused data is regularly deleted from our systems.

  • Our site is not directed to children under 13. We do not knowingly collect information from minors.
    If notified, such data will be deleted immediately.

  • We may update our privacy policy to reflect changes in law or services. You will be notified about major changes via email or the website.
    Continued use of the site implies acceptance of changes.

  • For privacy-related concerns, reach out to us at [info@aurabysns.com]. We are committed to resolving issues promptly and transparently.
    Your trust is important to us.