We are committed to providing high-quality clothing and accessories. Please read our policy carefully before making a purchase, as all sales are final.
- No Returns or Exchanges
All sales are final, and we do not accept returns or exchanges under any circumstances. This includes, but is not limited to:
- Change of mind
- Color preferences
- Sale or clearance items
- Customized or personalized items
- Accessories
- Damaged, Defective, or Incorrect Items
We take great care in inspecting our products before shipment. In the unlikely event that you receive an item that is damaged, defective, or not as described, please contact us immediately at info@aurabysns.com with clear photos of the issue. Each case will be reviewed individually, and if verified, we will provide a replacement at no additional cost. - Shipping Responsibility
Aura by S&S is not responsible for damages incurred during shipment by the courier service. Customers are encouraged to inspect items upon delivery and report any issues promptly. - Custom Orders or Personalized Items
All customized or personalized items are non-returnable and non-exchangeable
For any queries or concerns regarding your purchase, please contact us at:
Email: info@aurabysns.com
We thank you for understanding and for choosing Aura by S&S. Your satisfaction is important to us, and we strive to maintain the highest quality in every product we deliver.