At Aura by S&S, we are committed to delivering your orders safely and efficiently across Pakistan. Please review our shipping policy below for details.
Order Processing
All orders are processed after confirmation via WhatsApp, website, or Instagram.
Orders are typically prepared and dispatched within 2–3 working days.
Orders placed on weekends or public holidays are processed on the next working day.
Delivery Time
The estimated delivery time is up to 7 working days after dispatch.
Delivery timelines may vary depending on customer location, courier service operations, and external factors such as weather or logistical disruptions.
Aura by S&S is not responsible for delays caused by courier services; however, we assist customers in tracking and resolving shipment issues.
Shipping Coverage
We deliver nationwide across Pakistan through trusted courier partners.
Delivery to remote areas may take longer than standard timelines.
Shipping Charges
Shipping charges are calculated based on order weight, size, and delivery location.
Final shipping cost is confirmed at order confirmation.
Order Tracking
Once dispatched, customers receive a tracking number via WhatsApp or SMS.
Customers can track shipments directly through the courier service.
Delays and Exceptions
While we strive to meet delivery timelines, delays may occur due to courier service issues, weather conditions, political or transport disruptions, or high seasonal order volumes.
Aura by S&S will provide support in case of shipment delays or issues.
Failed Delivery or Incorrect Address
Customers must provide accurate shipping details.
If delivery fails due to an incorrect address or recipient’s unavailability, re-shipping charges may apply.