By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any purchase from Aura by S&S.
- General Conditions
1.1 Agreement
By placing an order on our website or contacting us via WhatsApp, phone, or email, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
1.2 Right to Modify
We reserve the right to update, modify, or revise these terms at any time without notice. You are encouraged to review these terms periodically for any updates.
- Products and Availability
2.1 Product Descriptions
We strive to provide accurate descriptions of our products, including sizes, colors, and materials. However, variations in lighting, monitor settings, and other factors may affect how products appear on your screen.
2.2 Availability
All products are subject to availability. We reserve the right to limit quantities of items available for sale or discontinue products at any time without notice.
2.3 Pricing
Prices for our products are listed on the website and are subject to change without notice. We reserve the right to modify or discontinue any product or pricing at any time.
- Ordering Process
3.1 Placing an Order
To place an order, you must contact us via WhatsApp, phone call, or email. Once we confirm your order details, we will provide our bank details for the payment.
3.2 Payment Terms
You are required to complete your payment via bank transfer within 2 hours of placing the order. Failure to do so will result in the cancellation of your order.
3.3 Order Confirmation
Your order will only be confirmed once we receive your payment. Upon successful payment, we will send you a confirmation message via your preferred communication channel (WhatsApp, email, or phone).
- Shipping and Delivery
4.1 Shipping Locations
We currently offer shipping within Pakistan. We do not ship internationally unless specified.
4.2 Shipping Timeframes
Shipping times may vary depending on your location and order volume. We will provide an estimated delivery date upon order confirmation. However, we cannot guarantee delivery dates as delays may occur due to unforeseen circumstances.
4.3 Shipping Charges
Shipping charges are calculated at checkout and depend on the delivery location. Additional charges may apply for express shipping services.
4.4 Order Tracking
Once your order is shipped, we will provide you with tracking information to monitor the delivery status.